Last updated September 2026
Brokers using Partridge enter their own clients' contact information (name, email address, phone number, and related mortgage/renewal details) to manage their client relationships. This data belongs to and is controlled by the broker; Partridge stores it on their behalf.
A broker's client email addresses are used only to send that broker's own newsletter and, where applicable, giveaway-related communications, to that broker's own clients. We do not sell, rent, or share client email addresses, and we do not use them for any purpose outside the broker relationship they were collected under.
Every email we send includes an unsubscribe link. Clicking it immediately removes that address from future sends, across all brokers on Partridge. You can also contact us directly at support@partridge.app to be removed.
We track delivery failures (bounces) and spam complaints, and automatically and permanently stop sending to any address associated with either, in addition to unsubscribes.
Client data is retained for as long as the broker's account is active, or until the broker deletes it. Suppressed addresses (bounced, complained, or unsubscribed) are retained separately so we don't accidentally email them again.
Questions about this policy or your data: support@partridge.app